Keeping the house in order

Tips to Make Your Start-up Commercial Cleaning Services Business Successful

3 February 2016 by Thomas Jones

The commercial cleaning business is a booming industry. Although this reflects growth in demand for these services, it also means that there is an increase in competition. If you own a commercial cleaning business and don't focus on important aspects of the business, you could find yourself on the losing end in the battle of acquiring and retaining customers that will build your business. The good news is that you do not have to start cold calling everybody you can find in an attempt to make your business successful. A few handy tips could give you the foundation you need to ensure your start-up business is making a mark.

Establish your business's niche

One of the most common mistakes that entrepreneurs make when they come into this industry is assuming they can provide any and all types of commercial cleaning services under the sun. Although this may sound theoretically viable, all it does is ensure that your business is spread too thin. The first thing you need to do is hone in on what would be the best niche for your business.

Commercial cleaning services range from janitorial services, carpet cleaning, maid services and more. These different niches will have their own types of specialised equipment that you would either need to lease or invest in. Having a particular niche to start in ensures that you can specialise in that type of cleaning. This eliminates the need to stretch your capital to ensure you are fully equipped for all types of cleaning. By excelling in your particular niche, you build consistency and this in turn leads to a loyal customer following.

Keep up to date with the current trends

When it comes to commercial cleaning businesses, you have to take note that you are providing a service. Since you are interacting with clients, you have to be aware of what their needs and preferences are. Some clients may have been fine with cleaning detergents a month ago, but due to trends may decide they want to switch to green cleaning for their commercial cleaning needs. By staying up to date with the current trends, you will not be blindsided by customer requests.

Staying in touch with what is trending in the commercial cleaning industry gives you the chance to keep your business updated with regards to technological advances in the cleaning industry, toxins to be wary of and more. This reduces the risk of having to disappoint a client because you may not be able to satisfy their needs. 

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